FAQs

 

1. What is Chanak?

Chanak stands as India's premier toy manufacturer..

2. How can I contact customer support?

If you have any questions or need assistance, you can contact our customer support team at ecommerce@adititoys.com

3. Is my personal information safe on Chanak?

We take your privacy seriously. Your personal information is protected and handled in accordance with our privacy policy. For more details, please refer to our Privacy Policy page.

4. How can I create an account on Chanak?

To create an account, please visit our Registration Page and follow the instructions. You'll need to provide some basic information to get started.

5. I forgot my password. How can I reset it?

If you've forgotten your password, you can reset it by visiting the Password Reset Page. Follow the on-screen instructions to regain access to your account.

6. What payment methods are accepted on Chanak?

We accept various payment methods, including UPI, Debit card, Credit card. You can choose the one that suits you best during the checkout process.

7. How do I place an order?

To place an order, simply browse our products, add items to your cart, and proceed to the checkout page. Follow the steps provided to complete your order.

8. Can I track my order?

Yes, you can track your order by visiting the Order Tracking page and entering your order number and relevant details.

9. Do you offer refunds or returns?

We have a refund and return policy in place. Please refer to our Refund and Return Policy page for detailed information on our policies and how to initiate a return or request a refund.

10. How do I unsubscribe from email notifications?

To unsubscribe from email notifications, please click the "Unsubscribe" link at the bottom of any of our marketing emails, or contact our customer support team for assistance.

11. How do I report a problem or provide feedback about the website?

We welcome your feedback. If you encounter issues or have suggestions, please reach out to our customer support team.

12. What is included in the Aditi Toys Chota Bheem Doctor Playset for Kids?

Answer: The playset includes a range of doctor's tools, accessories, and a foldable suitcase for easy storage.

13. What are the key features of the Chota Bheem Pretend Play Doctor Set?

Answer: This doctor playset features a stethoscope, thermometer, syringe, and other medical tools, allowing kids to engage in imaginative and educational play.

14. What is the recommended age group for this Doctor Kit Toyset for Kids?

Answer: The Chota Bheem Doctor Playset is designed for children above 3 years old.

15. Is the Aditi Toys Chota Bheem Doctor Playset BIS (Bureau of Indian Standards) approved?

Answer: Yes, this product is BIS approved, ensuring it meets safety and quality standards.

16. Does this playset come with a foldable suitcase for convenient storage?

Answer: Yes, it includes a foldable suitcase, making it easy to store and transport the doctor kit.

17. What materials are used in the construction of this doctor playset?

Answer: The playset is made of child-safe, durable materials to withstand hours of play.

18. Are there any small or removable parts in the playset that may pose a choking hazard for young children?

Answer: No, all parts are designed with child safety in mind, and there are no small or removable choking hazards.

19. How does the Chota Bheem Doctor Playset encourage imaginative play in kids?

Answer: This playset allows children to role-play as doctors, fostering creativity and promoting learning about healthcare.

20. Is it easy for children to assemble and disassemble the doctor kit?

Answer: Yes, the playset is designed for ease of use, and children can assemble and disassemble it with minimal assistance.

21. What educational benefits can kids gain from playing with the Aditi Toys Chota Bheem Doctor Playset?

Answer: Children can develop fine motor skills, learn about medical tools, and engage in cooperative and imaginative play, promoting both cognitive and social development.

22. Are these toys safe for children?

Answer: Yes, our toys are designed with safety in mind and are compliant with safety standards to ensure a secure play experience.

23. What age group are these toys suitable for?

Answer: We provide toys for various age groups, from infants to teenagers, with age recommendations clearly specified for each product.

24. How can I clean and maintain these toys?

Answer: Cleaning instructions vary by toy, but most can be wiped with a damp cloth or gently washed with mild soap and water. Always check the product's care label for specific guidance.

25. Do your toys come with warranties or guarantees?

Answer: Some products may have warranties or guarantees, so please check the individual product descriptions for details.

26. Can I return or exchange a toy if my child isn't satisfied with it?

Answer: We have a return and exchange policy. Please review our return policy for details on returning or exchanging products.

27. Are these toys educational or designed solely for play?

Answer: Many of our toys are designed to be both fun and educational, offering a balance between play and learning. Product descriptions often highlight educational features.

28. Do you offer gift-wrapping services for toys?

Answer: Yes, we provide gift-wrapping services for your convenience. Please check the gift-wrapping options during the checkout process.

29. Are these toys made from eco-friendly materials?

Answer: We offer a selection of eco-friendly toys made from sustainable materials. Look for eco-friendly labels in product descriptions.

30. How can I contact customer support if I have additional questions or concerns?

Answer: Our customer support team is readily available via phone, email, or live chat. Please visit our "Contact Us" page for details on reaching out to us for any inquiries or assistance.